I had to share this one.
A regular adult patron came up to the reference desk and explained that he is creating a user profile on craigslist.com. Apparently, the form requires a home phone number. For reasons that the patron did not want to get into, he wouldn’t/couldn’t use his home number and wanted to use the library line.
I told him, as politely as I could, that he could not use the library phone number. He was a tad pissed off and told me, “See, like you just said ‘no’- that’s what I say when the library asks me for money.”
Well. There you have it.
I did try to explain that if I let him use the number, I would have to allow everyone to use the library line for personal use- and that would tie up the line, resulting in a lot of angry people getting a busy signal when they call to ask a question. He seemed unconvinced.